Custom Ink Reviews

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion. Based on 573 customer reviews from our shopper community, Custom Ink's overall rating is 3.87 out of 5 stars and 87% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.9

573 Reviews

Overall Rating

5 Stars

132

4 Stars

356

3 Stars

13

2 Stars

22

1 Star

50

Good Value

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Price & Quality

0.0

Shipping & Delivery

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Customer Service

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Return Policy

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All Reviews (573)
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lbiedenbach100
May 13, 2023
"It was great…and then it wasn’t."
Ordered 3 black shirts, 3 different cuts, same color(black) and same print design. No issue with ordering or delivery turn around. Very easy to order and delivered when expected. The print actually came out phenomenal sizing is good too. However, after 1-3 wears, it’s noticeable where the print plate? was placed. On all 3 shirts, there is a big square of faded color surrounding the design. It hasn’t gone away with a wash either. I had previously ordered a charcoal colored tank with the same design and have no issues with it. Which leads me to think it’s an I issue with the shirts color. I wouldn’t think this would be an issue with a company as big as such.
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happyostrich306
May 13, 2023
"the process was simple"
the process was simple. the on-line designer worked really well. Absolutely appreciated the check the design interaction prior to "Go to Production".

The finished product looks great!
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orangemeercat595
May 12, 2023
"Very happy with my order"
I have used Custom Ink several times and always come back to it because your website is very easy to use, products are very good quality and the customer service is great.
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casanasj83
May 12, 2023
"Great product and arrived quickly"
Great product and arrived quickly
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KrinBeck
May 12, 2023
"Happy 2 years"
I recently purchased a shirt with an incredible logo and I couldn't be happier with my purchase. The shirt itself is made of high-quality materials that feel soft and comfortable against my skin. The stitching is impeccable and it's clear that great care was taken during the manufacturing process.
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sadsnake727
May 12, 2023
"Printing turned out exactly how we…"
Printing turned out exactly how we expected. T-shirts are high quality. I received the order in a timely manner.
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heavyleopard747
May 12, 2023
"Easy to design, great products!"
From design to purchase, the website and personnel communication made the whole process easy. Plus our shirts arrived early and everything looked great!
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CarlosMason
May 10, 2023
"The ordering process was quick and…"
The ordering process was quick and easy! Our shirts arrived ahead of schedule and are exactly what we want and they were packaged well!

Top quality product and customer service which can be hard to find it seems these days.

Thank you Thank you! We will be dressed in perfect style for the Indy 500! xoxo
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isabelle34748
May 10, 2023
"Poor quality"
The first picture is what i got, I ordered the second picture. Their design team should have contacted me to choose different colors because you obviously cannot even read it, the colors are so dull. $45 for nothing. Custom service is non responsive
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ashleymariehanna2020
May 10, 2023
"Requested item exactly what I wanted."
The item I requested was exactly what I was looking for. I could not have been more pleased with the results. Custom Ink has great customer service skills. Keep up the good work!
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bigdog559
May 10, 2023
"Perfect website and customer service…"
Perfect website and customer service and product
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BenjaminHansen
May 09, 2023
"fabulous!!!"
super easy website to use and very quick in sending out my order. Great customer experience as well when needing help with tax exemption
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HermanJackson
May 09, 2023
"I love the quality of the product and…"
I love the quality of the product and the way the service was handled
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IsobelGonzalez
May 09, 2023
"Gann merch"
I liked the costumer service
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LucasCarter
May 09, 2023
"Super helpful"
Super helpful - received sample prints right away for our review and to select what was best for our campaign - staff kind and courteous - turnaround time was exactly what we needed to get the pins to our sales people.

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Questions & Answers
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Can you do kid sizes?

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How long would shipping take for about 15 shirts?

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Can i return a product for refund?

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blueleopard997
July 12, 2020

“I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------”

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Are you and genesis ink the same company?

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What the percentage of a fundraising purchase is retained by custom ink? for instance, my purchase is $20 plus shipping..what amount goes to the org?

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